Contributor: Shannon Malkovsky. Lesson ID: 10161
Interpersonal skills are important for getting along with all people whether you know them well or just deal with them one time. Using role play and worksheets begin to sharpen these real-life skills!
Imagine you are looking for a job and you come across the following job posting:
Sales Position Available: We are looking for a high school student for a sales position. The candidate should have excellent communication, observation, conflict resolution, problem-solving, and listening skills. Please do not apply for this position if you don’t meet the qualifications.
Are you qualified for this position? Complete this lesson and you will find out!
“Communication is a skill that you can learn. It’s like riding a bicycle or typing. If you’re willing to work at it, you can rapidly improve the quality of every aspect of your life” (Brian Tracy).
Today, you will learn more about your interpersonal skills, what makes up your interpersonal skills, and how they relate to your future.
Skills you use when interacting and communicating with others. They can include communication skills, observation skills, problem-solving skills, morale-building skills, and emotional expressiveness.
You use interpersonal skills when interacting with others, both individually and in groups.
Think about a time when you worked in a group or as part of a team. Reflect on how you worked with the group and think about the answers to the following questions. The following skills make up interpersonal skills:
Communication skills Do you listen attentively, do you think before you speak, are you brief and concise?
Observation skills Can you sense the feelings of others and tensions within a group? How well do you observe the interest level of others and reactions to your comments?
Problem-solving skills How well do you communicate group problems or goals of the group? Do you feel comfortable asking for opinions, sharing your ideas, evaluating ideas, and summarizing the discussion?
Morale-building skills How well can you reduce tension and keep all members of a group happy?
Emotional expressiveness How comfortable are you sharing your emotions with a group?
Your interpersonal skills are affected by your family, friends, and observations of others. It’s important to be aware of your own interpersonal skills so you can understand your strengths and areas where you can improve. This will help you better prepare for success in life as well as in your future career.
How do interpersonal skills relate to your future?
Working on your interpersonal skills will help you better prepare for success in your future career as well as in other areas of your life. Many jobs require applicants to have strong interpersonal skills. The positive is that these are skills that you can practice and improve!
Begin by continuing on to the Got It? section for role-play and discussion!