Terms & Conditions

What information is collected by Elephango and how is that information used?
Information we collect automatically: whenever you use our website, we receive and store certain types of information. For example, we use cookies to monitor session information and activity on our website. We also record the web browser, computer operating system, and IP address you use to connect to our site.

Information you provide to us: We receive and store the information you enter on our website. We use that information to process your subscription, respond to your requests, improve and customize our site, and communicate with you. When you send email inquiries to Elephango, we use the return email address to answer the email inquiry. If you receive any email correspondence from us that you would rather not receive, simply follow the "unsubscribe" instructions included in the email.

To subscribe to Elephango, you will be required to enter a credit card number and billing information. When you enter this information, it will be securely encrypted using the Secure Sockets Layer (SSL) protocol.

IF YOU ARE UNDER THE AGE OF 13 WE WILL NEED YOUR PARENT'S OR GUARDIAN'S CONSENT BEFORE YOU CAN SUBSCRIBE TO ELEPHANGO.

Elephango does require you to enter your name, email, username, password, and billing details which includes your full address in order to use our website.

Automatic Renewal
Subscriptions are per student or family for a pre-paid one-month or full year subscription term (per your subscription plan). Your subscription will automatically renew at the end of each subscription term for another one-month or one-year term. You agree that we may automatically renew your subscription and charge your account on the anniversary of your last subscription date (the "Renewal Date"), unless you cancel your subscription before the Renewal Date. Elephango will automatically renew your subscription each month on the Renewal Date until you cancel your subscription or Elephango no longer offers the subscription service.

Notice of Automatic Renewal
For those opting for a one-year subscription, you will receive an email notice approximately 10 days prior to the Renewal Date. The notice will let you know that your current subscription term is about to end and the Renewal Date when your subscription will be renewed and your account charged. All notices regarding your subscription will be sent to your last email of record. To cancel your subscription without your account being charged for the next term, you must do so before the Renewal Date. Please keep a record of when your subscription term ends and the next Renewal Date. You are responsible for timely canceling your subscription regardless of whether you receive any notice from us.

Refunds
The initial subscription payment is NOT refundable. If a subscription payment is taken after your notice of cancellation, we will refund your renewal payment provided that you cancel your subscription prior to your Renewal Date. After the Renewal Date, your subscription payment is non-refundable and your subscription will continue until the end of the subscription period.

Bridgeway Academy Customers
Elephango is a third party product and has its own terms and conditions. If you withdraw from Bridgeway Academy your Elephango subscription is still active and will not be terminated automatically until you follow the "How to Cancel Automatic Renewal" process with Elephango.

How to Cancel Automatic Renewal
You must contact Elephango Customer Service at http://www.elephango.com/cases to cancel your subscription.

Permitted Use
You agree that you are only authorized to visit, view and to retain a copy of pages of this Site for your own personal use, and that you shall not duplicate, download, publish, modify or otherwise distribute the material on this Site for any purpose other than to review the information therein, for personal use.

The content and software on this site and in the downloads is the property of Elephango and/or its suppliers and is protected by U.S. and international copyright laws. Please do not remove this notice or these credits, or any additional information contained along with the notices and credits.

Limitations of Membership Each family subscription includes up to four children. For families of more than four children, you are responsible to contact support for assistance in adding additional family members.

IMPORTANT:
School Users are NOT permitted to assign courses, assignments, assessments or any other content within Elephango without permission from Elephango (permission assumed when there is a subscription for the user to which you are assigning). Accounts will be monitored by our technology specialists for misuse of our system. Any misuse as stated above will be removed by Elephango and any and all progress will be lost.